Confidentiality & Security
How sensitive material is handled.
Confidentiality here is not a footer promise. It is a set of working arrangements, agreed before an assignment begins and followed through to the agreed deletion point.
Before an assignment
Scope, transfer method, distribution list, retention period and any non-disclosure agreement are agreed first. Recordings are never uploaded through this website or submitted through its forms — transfer is arranged directly, using a method agreed with you.
During preparation
Access to material is limited to those working on the assignment. Working files are kept under access control, and where technology assists preparation, its use is disclosed and agreed rather than assumed.
After delivery
Transcripts go to named recipients only. Working material and delivered records are retained for the period agreed for the assignment and then deleted in line with those terms.
Clear, assignment-specific arrangements
Agreed in writing, for your matter.
Confidentiality works best when it is specific. The technical arrangements for each assignment — transfer method, storage, retention period and deletion — are agreed with you at the outset and confirmed in writing as part of your engagement terms. The agreed transfer, access, retention and deletion arrangements are confirmed to you in writing before work begins.